Privacy Policy

Personal Information

When you create an account, we may collect:

• Name and email address
• Profile picture (optional)
• Phone number (optional)
• Date of birth (optional)

Health Information

To provide symptom assessments, we collect:

• Symptoms you report
• Body parts affected
• Duration and severity of symptoms
• Medical history you choose to provide
• Photos of visible symptoms (optional)

Automatically Collected Information

• Device type and operating system
• Browser type
• IP address
• Usage patterns and preferences

We use the information we collect to:

• Provide AI-powered health assessments
• Create and manage your account
• Store your symptom check history
• Improve our AI algorithms and services
• Send important service notifications
• Respond to your inquiries and support requests
• Comply with legal obligations

We implement robust security measures to protect your information:

• Encryption: All data is encrypted in transit using TLS/SSL
• Secure Storage: Data is stored in secure, encrypted databases
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We conduct regular security assessments

4. Data Sharing

We do NOT sell your personal or health information. We may share data only:

• With your consent: When you choose to share results with healthcare providers
• Service providers: Third parties who help us operate our services (under strict confidentiality)
• Legal requirements: When required by law or to protect rights and safety
• Anonymized data: Aggregated, de-identified data for research and improvement

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your health assessment history
• Opt-out: Unsubscribe from marketing communications
• Withdraw consent: Revoke previously given consent

To exercise these rights, visit Settings → Account → Deactivate Account, or contact us at privacy@mediguide.online

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you signed in
• Understand how you use our app
• Improve our services

You can control cookies through your browser settings.

7. Children's Privacy

MediGuide AI is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Users

GDPR (European Users): If you are in the European Economic Area, you have additional rights including the right to lodge a complaint with a supervisory authority.

CCPA (California Users): California residents have the right to know what personal information is collected and to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, please contact us: